Industries We Serve
Purpose-built for the Kingdom's financial services ecosystem — from legacy banks to emerging FinTech disruptors.
FSI / Banking
Comprehensive field operations management for Saudi Arabia's retail and commercial banks. From ATM maintenance and cash logistics to branch support and merchant onboarding — we ensure every field operation meets the highest standards of speed, compliance, and customer satisfaction.
Key Use Cases
- ATM maintenance & replenishment
- Branch equipment support
- Merchant onboarding (POS deployment)
- Cash logistics & CIT coordination
- Escalation management
9+ bank clients · 500+ technicians · 200K+ annual dispatches
Daily Dispatches
1,200+
Active Technicians
150+
SLA Met
98.5%
Avg Resolution
42 min
FinTech
Agile field operations for FinTech disruptors rolling out digital wallets, contactless payment terminals, and KYC infrastructure at scale. Rapid nationwide deployment with full SLA tracking and real-time visibility.
Key Use Cases
- Digital wallet device deployment
- POS terminal installation & training
- KYC verification site support
- Merchant activation (in-person)
- Nationwide rollout coordination
5+ FinTech partners · 72h avg rollout cycle · 98% SLA adherence
Daily Dispatches
1,200+
Active Technicians
150+
SLA Met
98.5%
Avg Resolution
42 min
Payment Processing
End-to-end field support for payment service providers managing gateway infrastructure, terminal fleets, and compliance-driven site visits. Every transaction depends on hardware that works — we make sure it does.
Key Use Cases
- Payment gateway infrastructure checks
- Terminal fleet management
- Compliance-driven site visits
- Network connectivity troubleshooting
- Hardware replacement coordination
Processing 2M+ transactions/day · 24/7 operations · 99.5% uptime
Daily Dispatches
1,200+
Active Technicians
150+
SLA Met
98.5%
Avg Resolution
42 min